Policies

Shipping & delivery

How and when your order reaches you.

Where we deliver

Pune and nearby areas from our studio, and outstation via courier partners. [Serviceable cities / pincodes — section I]

Check delivery to your pincode on any tile page before ordering.

Delivery time

Pune: [local delivery days] after confirmation. Outstation: [outstation delivery days].

We confirm the delivery date on WhatsApp after checking stock and shade batch.

Charges

[Shipping charge rule: per box / weight / flat]. Free delivery above [amount].

Unloading and carrying to upper floors: [unloading charges].

At delivery

Please count the boxes and check for damage before signing.

Large tile orders may arrive on a pallet or in crates; keep a clear, level space ready.

Draft for review. Final wording to be checked by a legal adviser before launch.